Privacy Policy
Privacy Policy for Lunair
Effective Date: September 1, 2025Last Updated: September 1, 20251. Introduction
Welcome to Lunair ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service (the "Service").By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.2. Information We Collect
We collect information in the following ways to provide and improve our Service:A. Information You Provide to Us:Account Information: When you register for an account (e.g., via Google Single Sign-On), we collect your name and email address.
Project & Prompt Information: We collect the text, prompts, briefs, scripts, and other instructions you provide when you create a video project. This is the core input for our AI models.
Uploaded Media and Assets: We collect the files you upload to be used in your projects. This includes logos, product images, screenshots, character references, and any other visual assets ("Assets").
Payment Information: When you purchase credits, our third-party payment processor (e.g., PayPal) will collect your payment information. We do not store your full credit card details, but we may receive transaction records and confirmation details.
Communications: If you contact us directly (e.g., via email or our "Report an Issue" feature), we may receive additional information about you, such as the contents of your message and any attachments.
B. Information We Collect Automatically:Usage Data: We automatically collect information about your interactions with our Service, such as the features you use, the projects you create, the credits you consume, and the timestamps of your activity.
Log and Device Data: Like most websites and services, we collect log files and device information, including your IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect for various purposes, including:To Provide and Operate the Service: This is our primary use. We use your prompts, scripts, and uploaded Assets to generate your video content. This involves processing your inputs and sending them to our third-party AI service providers.
To Improve and Personalize the Service: We analyze usage data to understand how our users interact with Lunair, allowing us to enhance features, fix bugs, and improve the user experience.
To Communicate with You: We use your contact information to send you service-related notifications (e.g., when your video is ready), respond to your inquiries, and provide customer support.
To Process Transactions: To facilitate your purchase of credits and manage your account balance.
For Security and Compliance: To prevent fraud, enforce our Terms of Service, and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:A. Third-Party Service Providers:To generate your videos, we must share your content and instructions with specialized third-party service providers. These include:AI and Machine Learning Providers: Your prompts, scripts, visual descriptions, and reference Assets are sent to third-party AI services (e.g., large language models for scripts, text-to-image models for visuals, and text-to-video models for animation). We partner with providers who have strong privacy and security standards. Your content is processed to provide the service and is not typically used for training their public models, in accordance with their enterprise terms.
Cloud Storage and Hosting Providers: Your uploaded Assets and generated content are stored with secure cloud storage providers (e.g., Google Cloud Storage).
Video Hosting and Rendering Providers: Your final videos are rendered and hosted by providers like Vimeo and Shotstack. The privacy of these videos is dependent on your project settings (see Section 5).
Payment Processors: Your payment details are processed by third-party payment processors (e.g., PayPal). We do not directly collect or store your payment card information.
Email Service Providers: We use third-party services to send emails to you (e.g., service notifications, support responses).
We only share information necessary for these providers to perform their functions on our behalf and they are obligated not to disclose or use it for any other purpose.B. Business Transfers:We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy.C. For Legal Reasons:We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Lunair, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.5. Your Choices and Rights
Account Information: You can access and update certain account information through your settings within the Service.
Opting Out of Communications: If you receive promotional emails from us, you may unsubscribe by following the instructions contained within the email.
Public vs. Private Projects: The Service may offer settings to make your generated video projects public or private. You are responsible for configuring these settings according to your privacy preferences. Public projects may be discoverable and viewable by others.
Data Access and Deletion: Depending on your jurisdiction, you may have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your personal data. Please contact us at the email address provided below to exercise these rights.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.7. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Lunair. We are not responsible for the privacy practices or the content of these third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.8. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:Email: guy@lunair.ai
Effective Date: September 1, 2025Last Updated: September 1, 20251. Introduction
Welcome to Lunair ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service (the "Service").By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.2. Information We Collect
We collect information in the following ways to provide and improve our Service:A. Information You Provide to Us:Account Information: When you register for an account (e.g., via Google Single Sign-On), we collect your name and email address.
Project & Prompt Information: We collect the text, prompts, briefs, scripts, and other instructions you provide when you create a video project. This is the core input for our AI models.
Uploaded Media and Assets: We collect the files you upload to be used in your projects. This includes logos, product images, screenshots, character references, and any other visual assets ("Assets").
Payment Information: When you purchase credits, our third-party payment processor (e.g., PayPal) will collect your payment information. We do not store your full credit card details, but we may receive transaction records and confirmation details.
Communications: If you contact us directly (e.g., via email or our "Report an Issue" feature), we may receive additional information about you, such as the contents of your message and any attachments.
B. Information We Collect Automatically:Usage Data: We automatically collect information about your interactions with our Service, such as the features you use, the projects you create, the credits you consume, and the timestamps of your activity.
Log and Device Data: Like most websites and services, we collect log files and device information, including your IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect for various purposes, including:To Provide and Operate the Service: This is our primary use. We use your prompts, scripts, and uploaded Assets to generate your video content. This involves processing your inputs and sending them to our third-party AI service providers.
To Improve and Personalize the Service: We analyze usage data to understand how our users interact with Lunair, allowing us to enhance features, fix bugs, and improve the user experience.
To Communicate with You: We use your contact information to send you service-related notifications (e.g., when your video is ready), respond to your inquiries, and provide customer support.
To Process Transactions: To facilitate your purchase of credits and manage your account balance.
For Security and Compliance: To prevent fraud, enforce our Terms of Service, and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:A. Third-Party Service Providers:To generate your videos, we must share your content and instructions with specialized third-party service providers. These include:AI and Machine Learning Providers: Your prompts, scripts, visual descriptions, and reference Assets are sent to third-party AI services (e.g., large language models for scripts, text-to-image models for visuals, and text-to-video models for animation). We partner with providers who have strong privacy and security standards. Your content is processed to provide the service and is not typically used for training their public models, in accordance with their enterprise terms.
Cloud Storage and Hosting Providers: Your uploaded Assets and generated content are stored with secure cloud storage providers (e.g., Google Cloud Storage).
Video Hosting and Rendering Providers: Your final videos are rendered and hosted by providers like Vimeo and Shotstack. The privacy of these videos is dependent on your project settings (see Section 5).
Payment Processors: Your payment details are processed by third-party payment processors (e.g., PayPal). We do not directly collect or store your payment card information.
Email Service Providers: We use third-party services to send emails to you (e.g., service notifications, support responses).
We only share information necessary for these providers to perform their functions on our behalf and they are obligated not to disclose or use it for any other purpose.B. Business Transfers:We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy.C. For Legal Reasons:We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Lunair, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.5. Your Choices and Rights
Account Information: You can access and update certain account information through your settings within the Service.
Opting Out of Communications: If you receive promotional emails from us, you may unsubscribe by following the instructions contained within the email.
Public vs. Private Projects: The Service may offer settings to make your generated video projects public or private. You are responsible for configuring these settings according to your privacy preferences. Public projects may be discoverable and viewable by others.
Data Access and Deletion: Depending on your jurisdiction, you may have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your personal data. Please contact us at the email address provided below to exercise these rights.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.7. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Lunair. We are not responsible for the privacy practices or the content of these third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.8. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:Email: guy@lunair.ai
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Privacy Policy